At Arratech, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with us, whether through our website, applications, events, webinars, newsletters, or submitted job applications.
If you have questions, please contact us at privacy@arratech.com.
What Is Personal Data?
Personal data is any information that can identify you as an individual, such as your name, email, phone number, or device details that can be linked to you. In this policy, we refer to it simply as “data”.
When Does This Policy Apply?
- Use Arratech’s services (e.g., create a user account).
- Visit our website or applications.
- Sign up for or attend our webinars or events.
- Subscribe to our newsletter.
- Contact us for support or inquiries.
- Apply for a job at Arratech.
- Represent a company entering into an agreement with us.
Note: This policy does not cover data processed within Arratech’s SaaS platform on behalf of our customers (e.g., data in documents or invoices) and their clients. In such cases, the customer controls the data, and Arratech acts as a data processor under a separate agreement.
How Do We Use Your Data?
- Delivering Arratech Services: Create and manage user accounts using email and password.
- Hosting Webinars and Conferences: Use your contact details to register and communicate with you.
- Sending Newsletters: Inform you about upcoming events or services (unsubscribe anytime).
- Managing Business Agreements: Use contact details for contracts, invoicing, and communication.
- Enhancing Website and Application Experience: Analyze device and usage data for performance and security.
- Providing Customer Support: Respond to inquiries using your contact and message data.
- Improving Our Services: Analyze usage data to optimize features and usability.
- Marketing: With consent, show targeted ads using third-party tools.
- Offering Technical Support: Provide assistance based on your company agreement.
- Running Our Business: Use aggregated data for analytics and decision-making.
- Recruiting: Process job application data for evaluating candidates.
What Data Do We Collect?
- Contact Details: Name, role, country, email, phone number.
- Communication Data: Information shared via messages or forms.
- Device Data: IP address, login, location, device/browser info.
- Usage Data: Clicks, logs, website or application behavior.
- Third-Party Data: With consent, browsing or profile data.
- Job Application Data: Resume, cover letter, interview notes.
Why Are We Allowed to Process Your Data?
- To Fulfill a Contract: Provide services and manage agreements.
- Legitimate Interests: Improve services, ensure functionality, communicate with you, and market to customers.
- Your Consent: Used for cookies/ads with your permission.
- Legal Obligations: Fulfill legal duties like accounting laws.
Who Can Access Your Data?
- Service Providers: Only access necessary data under contract.
- Authorities: When required by law or legal rights.
- Business Transfers: Data may transfer in case of merger or sale.
We never sell your data to third parties.
What Are Cookies and How Do We Use Them?
Cookies are small files stored on your device. We use them to:
- Enable core website and application functions (e.g., logins).
- Store preferences like language or country.
- Analyze usage (with consent) to improve performance.
- Show targeted ads based on browsing behavior (with consent).
You can manage cookies via the banner on our website or later through cookie settings. Essential cookies are always active. Some cookies come from third parties and have individual expiry dates.
How Do We Protect Your Data?
- Access and authorization controls
- Encryption
- Secure service providers
Where Is Your Data Stored?
Data is primarily processed within the EU. Some providers may store data in the US or elsewhere, and we use safeguards like Standard Contractual Clauses for GDPR compliance.
How Long Do We Keep Your Data?
We retain your data only as long as needed for the purposes stated or as required by law. After that, we delete or anonymize it.
What Are Your Rights?
- Access: Request a copy of your data.
- Correction: Fix inaccuracies.
- Erasure/Restriction: Request deletion or limitation of data.
- Objection: Oppose certain data uses.
- Data Portability: Receive your data in a transferable format.
To exercise your rights, contact us at privacy@arratech.com.
If you believe your rights are violated, contact the Swedish Authority for Privacy Protection.
Changes to This Policy
We may update this policy. If significant changes are made, we will notify you via email, website notice, or within the applications.
Contact Us
Arratech AB
Stockholm, Sweden
privacy@arratech.com
